Refund policy
If you are a consumer, you have the right to revoke this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods or Has. In order to exercise your right of withdrawal, you must contact us AA-Grading, Inh. Ali Karim, Am Schorn 59, D-40472 Düsseldorf, e-mail: info@aa-grading.com) by means of a clear declaration (e. g. a letter or e-mail sent by post) of your decision to revoke this contract. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
If you revoke this contract, we will have sent you all the payments we have received from you, including the cost of delivery (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the most advantageous standard delivery offered by us), To repay immediately and at the latest within fourteen days from the date on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you. Under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to a handling of them that is not necessary to check the nature, characteristics and functioning of the goods.